Refund Policy

 

Refunds

At Miss Kitty Cat Furniture we make every effort to ensure that we carry a good range of products with highest-quality our fur babies deserve.

We have a 30 day money back guarantee. If any product you purchase from Miss Kitty Cat Furniture is found to be defective and damaged, (provided we agree that the product is damaged or defective) we will happily repair or replace the product, or offer you a refund. We will not however refund delivery charges if the item is returned simply because it is unwanted. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To complete your return, we require a receipt or proof of purchase

Refunds (if applicable)

Please inspect your goods thoroughly as soon as possible after delivery, so if the product if damaged you can return it to us within 30 days of purchase. Once your return is received and inspected we will notify you of the approval or rejection of your refund.

How Do I Return A Product

We only replace items if they are defective or damaged. If you need to exchange it for the same item please email misskittycatfurniture@gmail.com with: your name, contact details and receipt of payment & details to arrange return of the product by courier.